TABLE OF CONTENTS
- How to Log In to the Beta Grid (Aditi)
- Accessing Aditi for the First Time
- Troubleshooting Beta Grid Logins
- Updating Your Beta Grid Account
How to Log In to the Beta Grid (Aditi)
To log in to the beta grid (Aditi), please ensure you have enabled your preferences to show grid selection on the login page. You can enable this from the log in scree, or while logged in world:
- In your viewer menu, select Me > Preferences (Ctrl+P).
- Select the Advanced tab.
- Check Show Grid Selection at login, and click OK.
- On the login screen, there will now be a drop down underneath the dialog box that normally says My Home or Last Location. Select Second Life Beta Test Grid (Aditi).
- Enter your username and password, and click Log In.
Accessing Aditi for the First Time
In order to access the Beta Grid (Aditi) for the first time, you will have a slightly different login process than usual. Specifically, you'll have to attempt to login once, which triggers an automatic update of your account to copy it to the Beta Grid (Aditi). You should receive an error message when you attempt to login that states Login Failed. We're currently in the process of syncing this account. Please try again later.
This error message is normal, and if you wait 10-15 seconds, you can try your login one more time and it should succeed, granting you access to the Beta Grid.
Troubleshooting Beta Grid Logins
If you receive an error, please reach out to support to let us know. Some common reasons for errors:
- Incorrect Username/Password error
- If you have updated your password recently, your account will need to be manually synched with the beta grid. Please contact support and we will be happy to do so for you!
- We're currently in the process of syncing this account error
- If this is the first time you've logged into the Beta Grid with this account, your account will require an automated sync in order to be used. Please wait 10-15 seconds after receiving this error, then try again. Your login should succeed. If you continue to receive this error after 5 minutes, please contact our Support team for assistance.
- Unable to connect to simulator error
- The beta grid, Aditi, has a much smaller list of regions that exist on this grid. You may need to try logging into a region by name. You can do this by entering the region name directly on the login screen where you normally see My Home or Last Location. Some reliable regions to use include Morris, Mauve, and Ahern.
Updating Your Beta Grid Account
If you change your password on the main Second Life grid, you'll need have your beta grid account updated manually. To do so, please submit a support ticket using the Submit A Ticket button on the top right of your page.
- For the Issue Type dropdown, select Account Issue
- For the Account Issue dropdown, select Viewer Login Issues or Web Login Issues if Viewer Login Issues isn't available (either option will work fine!)
- Give us the name of the Second Life account you'd like to have copied to the Beta Grid
- Please state that you'd like beta grid or Aditi access in the Please describe the issue section.
Alternatively, if you have a Premium or Premium Plus membership, you may request access via Live Chat any day during operating hours.
| Be sure to submit a ticket to request that your avatar be copied to the Beta Grid any time you need to update your password or inventory on Aditi, as content and passwords are not necessarily automatically updated. |
For more information, see our Resident run Wiki page: http://wiki.secondlife.com/wiki/Preview_Grid
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