How do I downgrade my account from Premium to Basic?

How do I downgrade my account?

Feel free to check out our expanded Knowledge Base article here!

I want to downgrade my account, but I am having trouble abandoning my land.

In order to downgrade your account from a Premium membership to Basic membership, you will need to make sure to abandon any land you own including, Linden Home, leases, or group donated land. 


  • Log into the official Second Life viewer.
  • Be sure you are located on your parcel.
  • In the World menu, open About Land.
  • In the General tab, please click Abandon Land.


Once you have abandoned the land, you can follow these steps to continue the downgrade process:

  • Log into secondlife.com
  • On the left side of the screen, select Account
  • In the menu that drops down, select Premium Membership.
  • Under the Manage Membership section, you will see a display chart of Membership plans and prices.
  • Select Basic Membership.
  • Click Change Membership. Your new plan becomes effective at your next billing date.



If you still are still experiencing trouble downgrading your account, please submit a support ticket of the type Account and choose  Other Billing Issues from the second drop down option. 


Feel free to check out our expanded Knowledge Base article here!

  

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