How do I downgrade my account from Premium to Basic?

I want to downgrade my account, but I am having trouble abandoning my land.

In order to downgrade your account from a Premium or Premium Plus membership to Basic membership, you will need to make sure to abandon any land you own including, Linden Home, leases, or group donated land. 

  • Log into the official Second Life viewer.
  • Be sure you are located on your parcel.
  • In the World menu, open About Land.
  • In the General tab, please click Abandon Land.

You may also wish to check your group land contributions and make arrangements to keep your group's land holdings in good standing.

Downgrading your account

Once you have abandoned the land, you can follow these steps to continue the downgrade process:

  • Log into the Second Life website.
  • On the lef side of the screen, select Account.
  • In the menu that drops down, select Change Membership. 
  • The Choose Your Membership Plan screen opens, displaying a chart of Membership plans and prices, including your current plan and it's price.
  • To the right of Choose your membership plan, click the Downgrade to Basic membership link.
  • Review the changes to your plan and select Continue to checkout.
  • You will be redirected to a survey regarding your premium membership experience.
  • On your next billing date, your account will be downgraded to a Basic membership.

If you downgrade to a basic account, you will no longer have access to your weekly Linden dollar stipend or live support options.

If you are a member of more than 42 groups, you will not lose any group memberships when you downgrade. However, you may not join any new groups with a basic account until you reduce your group memberships to fewer than 42.

If you still are still experiencing trouble downgrading your account, please submit a support ticket of the type Account and choose  Other Billing Issues from the second drop down option. 

Don't see what you need here? Check out our expanded Knowledge Base article!


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