I need to cancel my private region.

Feel free to check out our expanded Knowledge Base article here!

I need to cancel my private region. How can I do that?

In order to cancel your private region, we do require specific notice via support ticket.

Please note: Simply removing your on file payment method will not result in your region being taken offline. This will only result in accrued past due maintenance fee charges.

Submit A Ticket!

Please submit a support ticket of the type Land & Region and choose Cancel Region from the second drop down. Be sure to include the following information:

  • The region name
  • The date of cancellation
    Please note: Private region maintenance fees cover the month ahead. In order to be sure you are able to take full advantage of the month already paid for as well as avoiding additional charges, we recommend scheduling the cancellation date for the day before your next billing date. i.e. If you are set to be billed for January 2nd, we recommend setting your cancellation date for January 1st.
  • The reason for cancellation

As a reminder, homestead regions cannot be supported without the ownership of at least one full region. If you are planning to cancel your only remaining full region you will need to be sure to organize for any remaining homesteads to be cancelled or transferred out of your ownership as well.


Feel free to check out our expanded Knowledge Base article here!

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