I would like to restart a region.

I would like to restart a region! How can I do that?

Mainland Restarts

If a mainland region seems to be struggling, you may request the region to be restarted in two ways:

  • Live Chat: If you are a premium member, and it is between our support hours of 6 AM SLT/PST and 3 PM SLT/PST, you may request a mainland region to be restarted via Live Chat.
  • Submit a support ticket: You may request a mainland region be restarted via a support ticket of the type Land & Region, and choose Offline Region from the second dropdown.

Please note:  Mainland is owned and managed by Linden Lab. We reserve the right to deny a restart request for any reason.


Private Region Restarts

You can restart a private region in a few ways:

  • In-world: While located on the region, it can be restarted with a 2 minute warning as follows- 
    • In the menu at the top, select World > Region/Estate.
    • Select the Debug tab.
    • Click the Restart Region button. This will begin the 2 minute count down.
  • Land Manager: From secondlife.com, you can restart the region with a 2 minute warning as follows-
    • In the left-hand menu, under you username, click Land Manager.
    • In the menu that drops down, choose My Regions.
    • Click the estate name that the desired region is in.
    • To the far right of the region name, click the Restart button, or the Safe Mode button.
      Please note: Safe Mode restarts the region with scripts, physics, and collisions disabled.
    • Click OK to confirm the restart and begin the 2 minute countdown. You can watch the progress of your restart from this page. There is a 3 minute cool down period before you may request another restart.
  • Live Chat: If you are a premium member who is the Estate Owner or Estate Manager of the region, and it is between our support hours of 6 AM SLT/PST and 3 PM SLT/PST, you may request a private region to be restarted via Live Chat.

Please note: All of these options are limited to the ability of the Estate Owner and Estate Managers only. If you are a tenant or guest of a private region that may need a restart, please reach out to someone in one of these roles to request the region to be restarted. 

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