I just bought a private region and I can't teleport to it.

I just bought a new region and it won't allow me to teleport to it. Why?

Feel free to check out our expanded Knowledge Base article here!

First, congratulations on the purchase of your new region! 

Please note that new regions may take up to 24 hours to come online after purchase.

When a new region is created (or when changes are made to a region's name or location), it also takes the map around 24 hours to update and include the new region. There are three ways to reach your region before the map updates!

Log into the region directly.

You may log into your new region directly from the log in screen.

  • Open your viewer.
  • To the right of your username and password, in the box that normally says "Last Location" or "My Home" type in the name of your new region.
  • Log in.

Walk or fly in from an established neighboring region.

This is done exactly as described above. If there is an established region that is bordering your new region directly, you can walk over or fly in from that region.


Once you have reached your region, you can invite others by sending them a Landmark. You can also teleport back to the region by creating a landmark once located in the region.

I have tried all of these things and I still can't reach my region!

If you continue to have trouble reaching your region after trying these options, please submit a support ticket of the type Land & Region and choose Other Land from the second dropdown. Alternatively, if during support hours of 6 AM SLT/PST and 2 PM SLT/PST, please feel free to visit us in Live Chat.

Feel free to check out our expanded Knowledge Base article here!

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