My payment is going to be late. What should I do?

All accounts are granted a 30 day grace period for late payments. During this time, your account will operate as normal and you may resolve your past due balance on your account's Second Life dashboard.

If you owe a balance for 30 continuous days or greater, your primary and alternate accounts will be placed in a delinquency status. This will restrict your in world access; however, you will be enabled to access your Second Life dashboard to clear the balance. Once your balance is resolved, your account will automatically be reactivated for in world use.

Accounts that have been held for delinquency will not be able to sell Linden$ via the Second Life dashboard.

If you have any questions or concerns about a late or past due payment, please feel free to submit a support ticket, and we'll be happy to help you!

You may wish to review our Delinquency Policy for additional information.

Don't see what you need here? Check out our expanded Knowledge Base article! 

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